Gambling at gabjee is meant to be entertaining. We provide every player in Bangladesh with the tools, information, and support needed to keep it that way — because your wellbeing always comes first.
At gabjee, responsible gaming is not an afterthought — it is built into the foundation of everything we do. As Bangladesh's trusted online casino and sports betting platform, we recognise that gambling carries genuine financial and personal risk. The vast majority of gabjee players enjoy the platform safely, treating it as entertainment within their means. But we also know that for some individuals, gambling can become a serious problem, and we take that reality seriously.
This page explains the tools gabjee provides to help you stay in control, the warning signs that gambling may be becoming harmful, and the steps you can take — including contacting gabjee's support team — if you feel you need help. All of gabjee's responsible gaming features are free to use and take effect immediately once activated.
If you are in Bangladesh and feel that gambling is negatively affecting your life, finances, or relationships, please use the self-exclusion tool described below or contact our support team via live chat. You do not need to wait until a problem becomes severe before asking for help. Acting early makes a meaningful difference.
Set a maximum deposit amount per day, per week, or per month. Once your chosen limit is reached, the platform will not allow further deposits until the period resets. Reductions take effect instantly. Increases require a 24-hour cooling-off period before they apply, giving you time to reconsider.
Define the maximum amount you are willing to lose within a given period — daily, weekly, or monthly. When the loss threshold is reached, further betting is automatically suspended for the remainder of that period. This tool helps you stick to a pre-defined budget and prevents chasing losses.
Set a maximum duration for each individual gaming session on gabjee. When the time limit expires, you will be automatically logged out of your account. This feature is especially useful for preventing extended, unplanned playing sessions, which are a common early indicator of problem gambling.
Enable periodic on-screen notifications that remind you how long you have been playing and how much you have wagered or won or lost during the current session. Reality checks are a gentle but effective way to maintain awareness during extended play, helping you make conscious decisions rather than losing track of time.
Take a voluntary break from gabjee for a defined short period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains open but you cannot log in or place any bets. This is ideal if you feel you need a brief pause to reassess your gaming habits without committing to full self-exclusion.
Self-exclusion permanently closes your gabjee account for a chosen minimum period of 6 months, 1 year, 3 years, or indefinitely. Once activated, the exclusion cannot be reversed during the chosen period. Any funds in your account at the time of exclusion will be returned to your registered payment method. We strongly encourage self-exclusion if you feel gambling is causing you harm.
Chasing losses: Continuing to gamble — and increasing bet sizes — to try to win back money you have already lost, rather than accepting the loss and stopping.
Concealing gambling activity: Hiding your gambling from family members, friends, or colleagues, or feeling the need to be secretive about how much time or money you spend on gambling.
Gambling with money you cannot afford: Using funds meant for rent, food, household bills, education, or family expenses to place bets, or borrowing money specifically to gamble.
Inability to stop: Repeatedly trying to reduce or stop gambling but finding yourself unable to do so, or feeling restless and irritable when you attempt to cut down.
Relationship and work problems: Gambling is causing arguments with your partner or family, affecting your work or study performance, or leading you to neglect personal or professional responsibilities.
Gambling to cope with emotions: Using gambling as a way to escape stress, anxiety, depression, loneliness, or other difficult emotions rather than as a form of entertainment.
Escalating stakes: Needing to bet increasingly large amounts of money in order to feel the same level of excitement — a pattern similar to tolerance in other addictive behaviours.
Losing track of time: Regularly spending much longer gaming than you originally intended, or finding that hours pass without you noticing while you are on the platform.
Problem gambling affects people across all income levels, ages, and backgrounds. Recognising the signs early is the first and most important step. gabjee's support team is available 24/7 via live chat and will treat your situation with complete confidentiality. Reaching out for help is a sign of strength, not weakness.
Access your account at gabjee.biz. You do not need to be in a crisis to use the responsible gaming tools — they are available to every player at any time from the account settings panel.
Inside your account dashboard, locate the "Responsible Gaming" or "Player Protection" section. All limit-setting and exclusion tools are grouped here for easy access. The interface is in English and is designed to be straightforward to use.
If you need a short break, use the time-out feature. If you want to control spending, set a deposit or loss limit. If you feel gambling has become a serious problem, activate self-exclusion. All tools take effect immediately — there is no waiting period for protective restrictions.
If you need assistance using the tools, or if you want to discuss your situation with a member of the gabjee team, open the live chat window at any time of day or night. Our support agents are trained to handle responsible gaming conversations with care, empathy, and full confidentiality. You can also write to us at [email protected].
For persistent problem gambling, professional counselling and support services are available. Talking to a mental health professional, a trusted family member, or a counsellor who understands addiction can make a significant positive difference. gabjee actively encourages players to seek external help when needed — our platform resources are a starting point, not a substitute for professional care.
Every gabjee account undergoes identity verification before full access is granted. Players must confirm they are 18 or older using a valid Bangladeshi National ID (NID) or passport. Accounts that cannot complete verification within the required timeframe are suspended automatically.
gabjee's platform monitors player activity patterns for indicators of potentially harmful gambling behaviour — such as sudden large increases in deposit frequency, extended unbroken sessions, or repeated failed attempts to withdraw. When such patterns are detected, our team may proactively reach out to the player.
Players who activate a time-out or self-exclusion are automatically removed from all promotional communications — including bonus offers, seasonal campaigns, and re-engagement messages. We will not send gambling promotions to players who have indicated they are taking a break from the platform.
Self-excluded players cannot create a new gabjee account during the exclusion period. gabjee's system checks registration details — including name, date of birth, and mobile number — against the exclusion list to prevent re-registration under a different email address or payment method.
gabjee holds player funds in accounts segregated from operating capital. This means your deposited ৳ Taka balance is ring-fenced and available for withdrawal at any time, including during a responsible gaming break or after account closure. Your money is never at risk from gabjee's business operations.
gabjee's live chat support team is available around the clock, every day of the year — including during Eid, Pohela Boishakh, and other public holidays. Any conversation about responsible gaming concerns is treated with complete confidentiality and will not negatively affect the status of your account while it remains open.
gabjee is committed to providing a safe, fair, and enjoyable experience for every player in Bangladesh. Explore our games, read our FAQ, or review our full Terms & Conditions to understand your rights as a player.