Your privacy matters to gabjee. This policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your own information as a player in Bangladesh.
This Privacy Policy ("Policy") describes how gabjee ("we", "us", "our") collects, processes, stores, and protects personal data belonging to players and visitors ("you", "your") of the gabjee platform at gabjee.biz. This Policy forms part of the gabjee Terms & Conditions and should be read alongside them. By registering a gabjee account or continuing to use the platform after this Policy has been published, you acknowledge that you have read and understood its contents. If you do not accept this Policy, please discontinue use of the gabjee platform and contact support to close your account.
gabjee is an online casino and sports betting platform operated exclusively for the Bangladesh market. We take the privacy of our players with the utmost seriousness. As an operator that processes financial transactions, identity documents, and real-money gaming activity, gabjee necessarily handles a range of personal data in the ordinary course of providing its services.
This Policy sets out, in plain and accessible English, the categories of data we collect from you, the purposes for which that data is used, the parties with whom it may be shared, the security measures we apply to protect it, the duration for which we retain it, and the rights you hold in relation to it. We are committed to handling your data responsibly, proportionately, and in accordance with applicable data protection principles.
This Policy applies to all personal data collected through the gabjee website, mobile browser interface, customer support channels, and any other touchpoints through which you interact with the gabjee platform. It does not apply to third-party websites or services that may be linked from the gabjee platform — those entities operate their own privacy policies for which gabjee accepts no responsibility.
gabjee collects personal data in several categories depending on the nature of your interaction with the platform. The following table summarises the main categories of personal data we may hold about you:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, NID number, selfie photograph | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number, email address | Account access, two-factor authentication, support communications |
| Financial Data | bKash/Nagad/Rocket account numbers, transaction amounts, deposit and withdrawal history | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session identifiers | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, bets placed, session duration, pages visited, feature interactions | Responsible gaming monitoring, personalisation, product improvement |
| Communications Data | Live chat transcripts, support ticket content, feedback submissions | Support quality, dispute resolution, compliance record-keeping |
| Marketing Preferences | Opt-in or opt-out status for promotional communications | Delivering relevant offers, honouring opt-out requests |
We collect only the data that is necessary for the purposes described in this Policy. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs, health records, or biometric data beyond what is required for facial identity matching during KYC verification.
gabjee collects personal data through the following means:
gabjee does not purchase personal data from data brokers or third-party marketing lists, and does not collect personal data from social media platforms without your explicit consent.
gabjee uses the personal data it holds about you for the following purposes:
gabjee does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where such processing is strictly necessary for fraud prevention or regulatory compliance and where appropriate safeguards are in place.
gabjee processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
gabjee does not sell your personal data to third parties. We share your data only in the following limited and controlled circumstances:
All third parties with whom gabjee shares personal data are required to implement appropriate technical and organisational security measures and to process your data only for the specific purposes for which it was disclosed.
gabjee takes particular care with financial data given the sensitivity of payment information. When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, or a partner bank, the transaction is processed directly through that payment provider's secure infrastructure. gabjee records the transaction amount, date, time, reference number, and the last four digits or masked identifier of the payment account used — sufficient to reconcile your account and investigate disputes, but not the full payment credentials.
gabjee does not store full mobile wallet PINs, full bank account numbers, or card numbers on its own servers. Payment credential data is handled exclusively within the secure systems of the relevant payment provider. In the event of a withdrawal dispute, gabjee's support team will work with the payment provider to trace the transaction using the reference data held on both sides.
All financial data transmitted between your device and the gabjee platform, and between the gabjee platform and payment providers, is encrypted in transit using 256-bit SSL/TLS protocols. Financial records are retained for a minimum of five (5) years in accordance with applicable AML record-keeping requirements.
gabjee uses cookies and similar tracking technologies to operate the platform, maintain your session, and analyse how players use the site. The following categories of cookies are used:
You can manage non-essential cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect your ability to use some features of the gabjee platform. gabjee does not use third-party advertising cookies or tracking pixels that share your data with advertising networks.
gabjee retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and in any case for no shorter than the minimum periods required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML record-keeping, dispute resolution |
| KYC / identity documents | Duration of account + 5 years after closure | Legal obligation, regulatory audit |
| Financial transaction records | 5 years from transaction date | AML compliance, tax records |
| Betting and gaming history | Duration of account + 3 years after closure | Dispute resolution, responsible gaming review |
| Support communications | 3 years from interaction date | Quality assurance, dispute evidence |
| Technical / log data | 12 months from collection | Security monitoring, fraud investigation |
| Self-exclusion records | Duration of exclusion + 5 years | Preventing re-registration during exclusion period |
When the applicable retention period has elapsed and there is no longer a legal or legitimate basis for retaining your data, gabjee will securely delete or permanently anonymise it. Anonymised data that can no longer be linked back to an individual may be retained indefinitely for statistical and product development purposes.
gabjee implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, gabjee will notify you as promptly as practicable and will take all reasonable steps to mitigate the impact of the breach.
You are responsible for maintaining the security of your own gabjee account credentials. gabjee staff will never ask for your password via any channel. If you suspect your account has been compromised, contact gabjee support immediately via live chat.
As a gabjee player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact gabjee support via live chat or at [email protected]. gabjee will respond to all valid requests within thirty (30) days of receipt.
gabjee will not charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied. gabjee reserves the right to verify your identity before processing any data rights request to prevent unauthorised disclosure.
The gabjee platform is strictly for adults aged 18 and above. gabjee does not knowingly collect personal data from individuals under the age of 18. If gabjee discovers that personal data has been collected from a minor, the account will be immediately suspended, all data associated with that account will be securely deleted, and any deposited funds will be returned to the originating payment method after appropriate verification.
If you are a parent or guardian and believe your child has registered a gabjee account without your knowledge, please contact gabjee support immediately at [email protected] so that the account can be investigated and closed without delay.
The gabjee platform may from time to time contain references to game providers and payment partners. While gabjee maintains contractual data protection obligations with all integrated partners, the gabjee website itself does not contain outbound links to external third-party websites. If you independently navigate to any external website — including the websites of game providers, payment apps such as bKash or Nagad, or any other third-party service — you do so under the privacy policy of that third party, and gabjee accepts no responsibility for the data practices of those external entities.
gabjee reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made — such as changes to the categories of data collected, the purposes for which it is used, or the third parties with whom it is shared — gabjee will notify active account holders via an on-platform notification or by email where a valid address is held on file.
The effective date of the current version of this Policy is displayed at the top of this page and in the table of contents sidebar. We encourage you to review this Policy periodically. Your continued use of the gabjee platform after the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and may request account closure as described in the gabjee Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or gabjee's data practices, please contact our support team through the following channels:
gabjee aims to acknowledge all privacy-related enquiries within two (2) business days and to provide a substantive response within thirty (30) days. For complex data rights requests, we may require additional time and will notify you if an extension is necessary. All communications regarding data privacy are handled in English and Bengali.
Beyond legal obligations, gabjee has built privacy protections directly into its platform architecture. Here is what that means in practice for every Bangladeshi player.
Every session on gabjee — from login to cashout — is protected by 256-bit SSL encryption. Data in transit and sensitive records at rest are encrypted so that even in the unlikely event of a system breach, your information cannot be read in plain form.
gabjee collects only what is necessary. We do not build advertising profiles, sell data to brokers, or share your information with marketing networks. Data collected for KYC is used solely for age and identity verification — nothing else.
gabjee never stores your full bKash PIN, Nagad credentials, or bank account numbers. Payment data is processed exclusively within the secure infrastructure of your chosen provider. gabjee holds only the minimal reference data needed to trace a transaction.
You can access, correct, or request deletion of your personal data at any time by contacting gabjee support. Marketing preferences can be updated directly in your account settings. gabjee honours all data rights requests promptly and without unnecessary barriers.
gabjee does not use third-party advertising cookies, tracking pixels, or retargeting scripts that share your browsing behaviour with ad networks. Analytics data collected internally is aggregated and anonymised, never linked to individual profiles for sale or resale.
gabjee publishes its data retention periods openly in this Policy. When the retention period for a category of data expires and no legal obligation requires further retention, your data is securely deleted or permanently anonymised — not kept indefinitely by default.
gabjee is built on transparency — from our Privacy Policy to our game rules. Explore our full range of games or read our FAQ for quick answers to common questions.